We would like to confirm that Alton Towers theme park is now open. Since the accident on Tuesday 2nd June, we have been engaged in a thorough review of the events that led up to the incident and of its safety and operating processes. The investigation is ongoing and we are co-operating fully with the Health & Safety Executive. The safety of our visitors is our fundamental priority and we have a strong safety record at Alton Towers Resort and across the Merlin Group. We have further enhanced our safety standards by issuing an additional set of safety protocols and procedures that will reinforce the safe operation of our multi-car rollercoasters. Please be assured that Alton Towers has a long record of safe operation and we are committed to ensuring that the public can again visit us with confidence.
The Smiler will remain closed for the foreseeable future as we investigate the incident. To allow the Health & Safety Executive full access to the ride, X-Sector is also currently unavailable to guests.